Refund policy

Refund Policy

Thank you for choosing to shop with us. We strive to provide excellent products and services and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy, subject to the following rules:

Refunds

Once we receive your returned item, we will inspect it and notify you of its status as soon as possible. If your return is approved, we will initiate a refund to your original payment method. Please allow a certain number of days for the refund to be processed, depending on your issuer's policy (typically within 3-10 days).

In case you receive a damaged product due to logistics, please provide a photo of the damaged item, and we will offer you either a refund or a replacement at no additional cost.

Shipping

Please note that you will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund.

Contact Us

If you have any questions about our return policy, please do not hesitate to contact us at info@exbriteusa.com or call us at +1 302 336 8180. We will be more than happy to assist you.