ExBrite

We usually process orders within 2 days and then it takes 4-8 days to reach you.

Shipping FAQ:
Is shipping free for all orders?

Yes, we offer UPS,FEDEX standard ground shipping.

What shipping companies do you use?
FedEx, UPS

How long does it take for an order to arrive after I place it?

Our current average arrival time is 4-8 days.
Currently, Fedex and UPS are lagging on their performance guarantees. Customers are currently experiencing delays in delivery times and tracking updates. In some cases, customers do not receive their first shipment update until the package reaches its final destination. We apologize for the inconvenience and will do everything we can to ensure your order arrives as soon as possible.

For customized orders, we will take longer, so please be patient with us for 15-20 business days. In some special cases, packages may be delayed and if the package does not arrive within 60 business days, you may cancel your order and receive a full refund.

Do you offer expedited shipping?

We provide three-day delivery service for products priced below $500, customers can choose the courier service they need on the order page.

Customers may experience delays in delivery times and tracking updates. We have warehouses in California that can ship your order for free.


Can I track my purchase?

Yes, after we ship your order, you will receive an email with the shipping information and you will get the tracking number in the email.

To change or cancel a processed order, please contact our customer service department for assistance.

Can you ship to my address?

We only ship to physical addresses within the contiguous 48 United States. We do not ship to Alaska, Hawaii, APO/FPO addresses or U.S. protectorates. We do not currently ship outside the United States.

For custom orders, we are expanding to additional countries such as the United Kingdom.

If you can complete payment on the page, it means your address is within our shipping area.

Can you deliver my order to a PO Box?

We only deliver to verified physical addresses. We do not deliver to PO Boxes.

By using and purchasing through allsumhome.com, you agree to our Refund and return policy.

This product is warranted to the original purchaser to be free from defects in material or workmanship for a period of one (1) year from the date of original retail purchase. However, defects or damage caused by improper installation, alterations, accidents or any other events beyond the control of the manufacturer are not covered by this warranty. Defects or damage caused by misuse, abuse or negligence will void this warranty. Scratches or damage related to normal use are also not covered by the warranty. This product is not intended for institutional or commercial use and the manufacturer assumes no responsibility for such use. Institutional or commercial use will void this warranty. This warranty is not transferable and is limited to the repair or replacement of defective products. During the warranty period, the manufacturer will repair or replace defective parts at no cost to the purchaser. Shipping and insurance charges are not included and are the responsibility of the purchaser. Labor and related costs for removal, installation, or replacement of products or parts are not covered by this warranty. The manufacturer reserves the right to substitute for warranty claims if parts are not available or have become obsolete. The manufacturer is not responsible for loss of use of the product or other indirect or incidental costs, expenses or damages to the consumer or any other use. The user assumes all risk of injury resulting from the use of the product. This warranty is in lieu of all other warranties, expressed or implied, and neither the manufacturer nor any of its representatives shall have any other liability in connection with this product. All warranty claims must be made through the retailer from whom the product was originally purchased. A purchase receipt or other proof of purchase date is required to process all warranty claims. The model number and part number from the assembly instructions are required when submitting any parts request or warranty claim.

PLEASE NOTE!!! Leave your honest review (it doesn't have to be a 5-star review), add a video or pictures and we will extend your warranty for three months.
You may contact us by phone at +1 302 336 8180 or by email at info@exbriteusa.com.