60-Day Price Protection
Shop with confidence at Allsumhome. If an item you purchased directly from our website drops in price within 60 calendar days of your order date, you can request a refund for the difference.
This policy applies to eligible orders placed and paid for on or after October 16, 2026.
What qualifies?
To qualify for a price adjustment:
- The item must be identical in model, size, color, specifications, and bundle contents.
- The lower-priced item must be in stock and available for purchase and delivery to your original shipping address when you submit your request.
- The lower price must be offered on the same Allsumhome country website and in the same currency as your original purchase.
- Your original purchase must meet any requirements of the lower-priced offer, including minimum purchase amounts or quantities.
Public sales and publicly available promo codes—including Black Friday and Cyber Monday offers—qualify, subject to the exclusions below. Discounts cannot be combined unless the promotion expressly allows it.
How much will I receive?
We compare the price you actually paid for the item after all discounts with the eligible lower price. Order-level discounts are allocated proportionally to the items purchased.
Price adjustments apply only to eligible quantities purchased and kept. Shipping, installation, warranties, and other service fees are excluded. Applicable taxes will be adjusted as needed. Gifts, rewards points, and cashback offers have no cash value for price protection purposes.
If the price drops again during your original 60-day window, you may request another adjustment. Any previous price adjustment will be deducted so the same difference is not refunded twice.
What’s excluded?
Price protection does not cover:
- Prices from other retailers, marketplaces, or third-party sellers.
- Clearance, open-box, refurbished, damaged, display, or custom items.
- Offers explicitly labeled “flash sale” or “limited quantity,” or obvious pricing errors.
- New-customer, member-only, employee, personalized, or other offers limited to select customers.
- Wholesale, negotiated, or special bulk-order pricing.
- Comparisons between individual items and bundles, or between different bundles.
- Canceled, returned, or fully refunded items.
- Items clearly marked as excluded from price protection before purchase.
How do I request a price adjustment?
Email info@allsumhome.com within 60 calendar days of your order date. Please include:
- Your order number.
- The item and quantity you want adjusted.
- A link to the lower-priced item on our website.
- A dated screenshot showing the lower price and any promo code or offer requirements.
The lower price must be valid when we receive your complete request. If the promotion ends while we review your request, it will still qualify if we can verify that it was valid when submitted. Expired offers submitted afterward do not qualify.
When will I receive my refund?
We typically review complete requests within 3 business days and issue approved refunds to your original payment method within 5 business days of approval. Your bank or payment provider may need additional time to post the refund.
If a refund to your original payment method is unavailable, we will contact you to arrange an alternative.
How does this affect returns and exchanges?
Price protection does not extend your return window. Exchanges, replacements, and split shipments do not restart the 60-day period.
If you return an item after receiving a price adjustment, the return refund will reflect the adjustment already issued. For partial returns, eligibility and discounts will be recalculated based on the items kept.
Price adjustments are available by request and are not issued automatically. This policy does not limit your rights under applicable law.