We usually process orders within 0-2 days and then it takes 3-9 days to reach you.

Shipping FAQ:
Is shipping free for all orders?

Yes, we offer UPS,FEDEX standard ground shipping.

What shipping companies do you use?
FedEx, UPS

How long does it take for an order to arrive after I place it?

Our current average arrival time is 4-8 days.
Currently, Fedex and UPS are lagging on their performance guarantees. Customers are currently experiencing delays in delivery times and tracking updates. In some cases, customers do not receive their first shipment update until the package reaches its final destination. We apologize for the inconvenience and will do everything we can to ensure your order arrives as soon as possible.

For customized orders, we will take longer, so please be patient with us for 15-20 business days. In some special cases, packages may be delayed and if the package does not arrive within 60 business days, you may cancel your order and receive a full refund.

Do you offer expedited shipping?

We provide three-day delivery service for products priced below $500, customers can choose the courier service they need on the order page.

Customers may experience delays in delivery times and tracking updates. We have warehouses in California that can ship your order for free.


Can I track my purchase?

Yes, after we ship your order, you will receive an email with the shipping information and you will get the tracking number in the email.

To change or cancel a processed order, please contact our customer service department for assistance.

Can you ship to my address?

We only ship to physical addresses within the contiguous 48 United States. We do not ship to Alaska, Hawaii, APO/FPO addresses or U.S. protectorates. We do not currently ship outside the United States.

For custom orders, we are expanding to additional countries such as the United Kingdom.

If you can complete payment on the page, it means your address is within our shipping area.

Can you deliver my order to a PO Box?

We only deliver to verified physical addresses. We do not deliver to PO Boxes.

By using and purchasing through allsumhome.com, you agree to our Return & Refund Policy

Allsumhome Warranty

Please note that warranty services are only available for customers who purchased from Allsumhome.com. If you experience any issues with our products, kindly provide photos and your order number. Thank you!
You may contact us by phone at +1 302 336 8180 or by email at cs@exbriteusa.com

Our products have multiple certifications, providing you with peace of mind:

• Toilets are CUPC certified.