California Shower Wall Medicine Cabinet/Bathroom Mirror(Or Other Products) Service Policy

Service Introduction

At Allsumhome, we partner with local California installation teams to provide you with the finest bathroom products and professional installation services in the state. Our goal is to ensure your bathroom renovation experience is smooth and hassle-free, customized to meet your specific needs.

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Preface

Scheduling and Consultation: For pre-sale inquiries or to schedule an installation, please text +01-909-9160888 Or consult our official website email sales@exbriteusa.com. We only accept text message appointments. You can send photos or videos for assistance with measurements and online consultation. This also helps us keep records for future reference. Our service hours are Monday to Friday, 9:30 AM to 6:00 PM.

Additional Services:

• If you purchase our shower panels, we offer free installation of showerheads (showerheads must be purchased by you).
• The difference between mirror cabinets and mirror lights is that mirror cabinets have storage space and can be installed as embedded units, while mirror lights do not have storage and typically cannot be embedded.
• If you purchase our products, we provide free delivery to your location.
• If you are unsure about the size and style of the products you are purchasing (shower panels, bases, mirror cabinets, mirror lights, etc.), we can send a professional technician to your home for an expert assessment. There is a $200 fee for each visit, but you will also enjoy discount policies from our store.

Installation Service Summary:

 

Service Description	Estimated Time	Fee
Shower Door Installation	1 hour	quote
Mirror Cabinet Installation	1 hour	quote
LED Mirror Light Installation	0.5 hour	quote
Shower Panels Installation	-	quote
Bathtub and Other Fixtures Installation	-	quote

 

Service Description	Type of service	Fee
California On-Site Assessment Fee	Optional	$200 fee for each visit
Demolition and Cleanup (per bathroom)	Optional	quote
Creating Space for Embedded Mirror Cabinet (drywall)	Optional	xx$ per square inch
Creating Space for Embedded Mirror Cabinet (masonry)	Optional	xx$ per square inch
Installing mirror cabinet	Required	quote
Basic Power Modification	Optional	quote
Complex Power Modification	Optional	quote

Pre-Installation Preparation

Space Preparation: We recommend that you send us photos of your bathroom in advance to help us assess the complexity of the installation. We also offer old furniture cleaning and removal services for an additional fee. Additionally, we suggest that you clear the installation area and remove any items that may interfere with the installation process to facilitate the work of our installation team.

Rescheduling Notice: If you need to reschedule the installation, please notify the installation team leader at least 1 day in advance. For example, if the installation is scheduled for Wednesday, please contact us before 6:00 PM on Tuesday to confirm or reschedule the appointment.

Tools and Materials: There is no need for you to provide any tools. Our team will bring all the necessary tools, such as drills, screwdrivers, levels, tape measures, etc. After placing an order, our installation team leader will communicate with you by phone message to understand your needs, confirm the installation location and dimensions, and determine the installation date and time. 

On-Site Service

Optional Additional Services:

• Demolition and Cleaning of Old Bathroom: $xx per bathroom.
  
• Creating Space for Embedded Mirror Cabinets: The cost is calculated based on the size and wall material. If the wall is drywall, the cost is $xx per square inch. If the wall is made of masonry, the cost is $xx per square inch. For example, if the size of the space to be excavated is 36 inches (width) x 30 inches (height), the area is 1080 square inches. Assuming the excavation cost is $0.2 per square inch (the actual price may vary depending on the region, materials, and construction difficulty), the total cost for excavating the space is $216.

Installation Process:

• Installation Location Confirmation: Confirm the installation location with you and check the wall condition.
  
• Unboxing and Inspection: Open the LED mirror cabinet packaging to check the product and accessories.
  
• Wall Preparation: Use a level to mark the installation height and position on the wall.
  
• Drilling and Installation: Drill holes and install fixing devices as marked.
  
• Mirror Cabinet Installation: Secure the LED mirror cabinet to the wall.
  
• Power Connection: Connect the power cord to the appropriate socket or circuit.
  
• Function Testing: Test the lights, brightness, color, and other functions.
  
• Post-Installation Cleanup (Paid Service): Clean up waste, wipe surfaces, and remove tools and materials.
  
• Customer Acceptance: Inspect the installation and sign the acceptance form.

Service Fee Details

• California On-Site Assessment Fee (Optional): If you are unsure about the size and style of the products you are purchasing (shower panels, bases, mirror cabinets, mirror lights, etc.), we can send a professional technician to your home for an expert assessment. There is a $200 fee for each visit, but you will also enjoy discount policies from our store.
  
• Garbage Disposal Fee: If you require special handling or transportation of the waste generated during the installation process, the fee is $xx.
  
• Basic Installation Fee: xx$ per set for mirror cabinets and mirror lights, which includes the basic operations and material costs for the installation, such as screws and expansion bolts.
  
• Embedded Cabinet Fee: If the wall is drywall, the cost is xx$ per square inch. If the wall is made of masonry (such as tiles, marble, etc., which require additional tools and materials for installation), the cost is xx$ per square inch.
  
• Power Modification Fee:
  
  • Basic Power Modification: If it is just a simple power socket installation or connection, the cost is approximately $xx.
    
  • Complex Power Modification: If more complex power modifications are required, such as rewiring, installing new circuits, or switches, the cost is approximately $xx.

Other Important Notes

• Service Attitude: Throughout the service process, we will maintain a polite, patient, and professional demeanor, respecting your privacy and the items in your home.
• Problem Handling: If any issues are discovered during the installation process, such as product damage or missing accessories, we will promptly communicate with you and take appropriate measures to resolve them.
• Usage Suggestions: After the installation is completed, our installation team can also provide you with some simple suggestions for the daily use and maintenance of the mirror cabinets and mirror lights.
• Safety and Compliance: We strictly adhere to the local laws, regulations, and safety standards in the United States to ensure the safety and compliance of the installation process.

Customer Support Contact Information:

• Installation Team Text Appointment Number: +01-909-9160888
• Service Hours: Monday to Friday, 9:30 AM to 6:00 PM

Breach of Contract Fees:

• Customer Reasons: If the installation cannot be completed due to customer-related issues (such as inaccurate measurements, product damage, missing parts, or project delays), a $200 no-show fee will be charged. However, if you have chosen our on-site inspection service and our technician's incorrect assessment leads